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Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Click the Filter Results drop-down menu. Check the box next to Xfinity Mobile. Click the Filter Results button. You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store: Log in to the Xfinity app. Tap the Xfinity Assistant icon at the top right of the screen. Type in “Find an Xfinity store.”. I look forward to working with you soon! - Click "Sign In" if necessary. - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon. - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. - Type your message in the text area near the bottom of the ...Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Xfinity I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ... You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices. Learn how to return Xfinity equipment.Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.First, you can simply visit an Xfinity store or Comcast service center and return your equipment there. It will be immediately removed from your account. You can … Article | Comcast Business Support Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo...Thank you for reaching out over Xfinity Forums for support, you have contacted the right place in regard to assistance with equipment return. I definitely want to help go over the options for equipment return for you. Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”. Hey @user_ebf6a5, thank you for reaching out to Xfinity Support on our forum. We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received.Next, you can return your equipment by taking it to your nearest Xfinity store, or while you’re talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS. Before you drop your equipment off at the Xfinity store, take a picture of everything, including the serial number, on the counter.

Scheduling an appointment online. Go to our Xfinity Store Locator tool and follow the steps below to easily schedule your appointment online. Enter a location and click the magnifying glass or select the Use current location button to search for a store near you. Click image to enlarge. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. I was wondering if it were possible to return my internet equipment, like my router, before officially cancelling my plan? Additionally, can I do this without knowing the account number or any account information? My ex-roommate and I are parting ways. My roommate is already living in another state, but they are in charge of our Xfinity account.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Get the most out of Xfinity from Comcast by signing in to your account. Possible cause: Helping customers get rid of used electronics responsibly is part of Com.